Privacy Policy

Your privacy and the confidentiality of your health information matter to us.

Last updated: January 2026

1. Introduction

CBR Hospitals ("we", "our", "us") is committed to protecting the privacy and confidentiality of every patient, visitor and user of our website. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or avail our healthcare services.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, including your name, phone number, email address, age, gender, address and the details you share through our appointment and contact forms.

We may also collect health-related information necessary to provide medical care, as well as non-personal technical data such as browser type, device information and pages visited.

3. How We Use Your Information

To schedule appointments, respond to enquiries and provide healthcare services.
To communicate with you about appointments, reports, health packages and important updates.
To improve our website, services and patient experience.
To comply with legal, regulatory and medical record-keeping obligations.

4. Confidentiality of Medical Records

Your medical information is treated as strictly confidential and is accessed only by authorised medical and administrative staff involved in your care. We do not sell or rent your personal or health information to any third party.

5. Sharing of Information

We may share information with treating doctors, diagnostic labs, insurance providers / TPAs (for cashless claims) and regulatory authorities, strictly to the extent required to deliver services or comply with the law.

6. Data Security

We implement reasonable administrative, technical and physical safeguards to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

7. Cookies & Analytics

Our website may use cookies and similar technologies to enhance functionality and understand usage patterns. You can disable cookies through your browser settings, though some features may not function correctly.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable medical record-retention laws, by contacting us using the details below.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

10. Contact Us

For any questions regarding this Privacy Policy or your information, contact CBR Hospitals at cbrhealthcaregroup@gmail.com or call +91 86868 64336.

Address: B-1, Sunday Market Road, Phase 5, Aya Nagar, New Delhi, Delhi 110047.

Have a question about your data or our services?